14-Day Money-Back Guarantee Policy

At MobilityScooters.co.uk, we understand the importance of finding the perfect mobility scooter to suit your needs. That's why we proudly offer a 14-Day Money-Back Guarantee on all mobility scooters purchased through our platform. We want you to shop with confidence, knowing that your satisfaction is our top priority

Here's how our 14-day Money-Back Guarantee works:

1. 14-Day Trial Period: Upon receiving your mobility scooter, you have 14 days to try it out in your everyday life. We encourage you to take it for a spin, test its features, and ensure it meets your mobility requirements.

2. Full Refund Eligibility: If for any reason you're not completely satisfied with your purchase during the 14-day trial period, you can return the mobility scooter to us in its original condition and packaging.

3. Easy Return Process: To initiate a return, simply contact our customer support team within 14 days of receiving your mobility scooter. We'll provide you with a return authorisation and guide you through the return process.

4. Refund Issuance: Once we receive the returned mobility scooter and confirm its condition, we'll process your refund promptly. You can expect to receive a full refund of the purchase price, excluding any shipping fees, within a reasonable timeframe.

5. Customer Satisfaction Guaranteed: Your satisfaction is our priority. If you have any questions or concerns about your mobility scooter purchase or the return process, our friendly and knowledgeable customer support team is here to assist you every step of the way.

With our 14-Day Money-Back Guarantee, you can shop for a mobility scooter with peace of mind, knowing that you have the freedom to try it out risk-free. Experience the convenience and independence that our mobility scooters offer, and if it's not the right fit for you, simply return it for a full refund. At MobilityScooters.co.uk, we're committed to helping you find the perfect mobility solution tailored to your lifestyle.